Shipping

Teamspyder.com charges a fixed rate shipping based on destination and quantity order per category shipped within the Philippines. Shipping will be computed after you enter your complete address. For ease and easier understanding, below is a table for the standard shipping charges along with the free shipping minimum. 

Area Moto Helmets Cycling Helmets Accessories    (ex. eyewear) Large Accs       (ex. helmet visor) Free Shipping Minimum
Greater Metro Manila 250 200 75 125 4500
North Luzon

300

250 100  150 6000
South Luzon 300 250 100 150 6000
Visayas 300 250 100 150 6000
Mindanao 400 300 100 200 8000

 

After you have successfully placed your order you can expect to receive your order within the following time frame:

In Metro Manila Areas: 2 – 5 calendar days (except Sundays and holidays)

In Non-Metro Manila Areas: 6 – 12 calendar days (except Sundays and holidays)

Return

In the unfortunate event that you are not satisfied with your product due to a defect, you need to report the issue to customerservice@teamspyder.com within 7 days of receiving the product. Our customer support staff will work with you to address the problem and will either send replacement parts or authorize a return.

Shipping costs for Items shipped back due to our error such as wrong item shipped, defect, and the like will be absorbed by Spyder Adventure Outlets.

Depending on your location, we reserve the right to request you to drop off defective items at the nearest Spyder Store for service or replacement.

Items shipped back to us without a return authorization coming from our customer support official email address will be deemed invalid and thus not eligible for a refund or replacement.

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